PRIVACY POLICY

J & T Windows & Gutter Cleaning

Effective Date: 10-22-2025
Last Updated: 10-22-2025

1. INTRODUCTION

J & T Windows & Gutter Cleaning (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jtwindowsandguttercleaning.com/ or use our window and gutter cleaning services in Colorado.

2. INFORMATION WE COLLECT

We collect information you provide directly to us, including:

Personal Information:
– Full name
– Service address
– Mailing address (if different)
– Phone number
– Email address
– Payment and billing information
– Property details and photographs
– Service history and preferences
– Communications you send to us

Automatically Collected Information:
When you visit our website, we automatically collect certain information through cookies and Google Analytics, including:
– IP address
– Browser type and version
– Device information
– Pages visited on our website
– Time and date of visits
– Referring website addresses

3. HOW WE COLLECT INFORMATION

We collect information through:
– Website contact forms
– Online booking and scheduling system
– Phone calls
– Email communications
– Text messages
– Social media interactions
– Online payment processing

4. HOW WE USE YOUR INFORMATION

We use the information we collect for various business purposes, including to:
– Provide, schedule, and manage our window and gutter cleaning services.
– Process payments, send invoices, and manage financial records.
– Communicate with you about your service appointments, quotes, and inquiries.
– Respond to your questions and provide customer support.
– Improve our website, services, and overall customer experience.
– Analyze business trends and manage our advertising efforts.
– Maintain internal records for administrative and accounting purposes.
– Comply with applicable laws and legal obligations.

5. DISCLOSURE OF YOUR INFORMATION

We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers who perform services for us or on our behalf. We require these third parties to maintain the confidentiality of your information and to use it only for the purposes for which we disclose it to them. These providers may include:

– Payment Processors: To securely process payments and manage billing.
– Subcontractors: To assist in providing or completing the services you have requested.
– Accounting Software Providers: To manage our business finances and invoicing.
– Marketing and Analytics Providers: To help us understand customer behavior, manage our advertising, and improve our services.
– Legal and Professional Advisors: In the event we need to enforce our terms of service or comply with legal obligations.

We may also disclose your information:
– For Legal Requirements: If required by law, subpoena, court order, or other governmental request.
– To Protect Our Business: To protect the rights, property, or safety of our company, our customers, or others.

6. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain your personal information only for as long as necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes.

8. YOUR PRIVACY RIGHTS

As a Colorado resident, you have certain rights regarding your personal information:

– Right to Access: You may request a copy of the personal information we have about you.
– Right to Correction: You may request that we correct inaccurate information.
– Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
– Right to Opt-Out: You have the right to opt-out of the processing of your personal data for purposes of targeted advertising or the sale of personal data.

To exercise any of these rights, please contact us using the information provided below.

9. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and Google Analytics to improve website functionality, analyze website traffic and usage patterns, and enhance user experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain features of our website.

10. CHILDREN’S PRIVACY

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by updating the “Last Updated” date at the top of this policy. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

13. CONTACT INFORMATION

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

J & T Windows & Gutter Cleaning
Email: info@jtwindowsandguttercleaning.com
Website: https://jtwindowsandguttercleaning.com/

For privacy-specific inquiries, please include “Privacy Policy” in your email subject line.